June 9, 2022
To Stop the CMO Revolving Door, Bring Brand and Performance Together
Starting a new job in today’s remote work world? Read on to learn some tips and tricks to help you make a strong first impression and set yourself up for a smooth onboarding and beyond.
Schedule some 1-1’s, not just with your boss or direct reports, but also with peers and those across the organization. A 30-minute remote coffee date and expressing interest in getting to know your team will only benefit you when you have questions to ask, need help on a project, or aren’t sure where to find that tech support ticket.
Onboardings can be overwhelming – so many people, new processes and responsibilities for you to get accustomed to. Missing an early deliverable or having to ask several times for a document happens, but minimizing these occurrences will allow you to have a strong first impression.
Having a solid foundation for where you keep organized notes with different folders, utilizing a calendar to ensure you’re delivering requests on time, or bookmarking key documents will allow you to show up prepared and make a great first impression. Some examples of organizing essentials are utilizing note-keeping software (I’m partial to OneNote) with folder organization, organizing your browser bookmark bar by use case or client, creating a separate calendar if needed for deliverable reminders or blocking off your non-meeting time to plan for work.
It’s important to review how your manager and team members are evaluating success in your role. What are the expectations for you 30, 60, 90+ days out in the role?
Do you have a clear understanding of what you’ll be reviewed on? What does success in this role look and what expectations are set? What does your manager expect of you, and what do you need from them to be successful?
Outside of clear expectations, this is also a great time to get to know your manager better and have them get to know you. If you are stressed, will you ask for help or turn down that extra project? What type of feedback delivery do you prefer: 1-1, slack or video, or recognition to the team?
What limitations or things do you feel you need to advance on to be successful in your new role? Perhaps you’re realizing you need to brush up on your skills, or your new team is working with programs you’ve never worked with before. Understanding what gaps you may have can allow you to proactively find your own training opportunities, but also seek training opportunities and help to level up.
For example, request to meet with an internal specialist for the programs you’re unfamiliar with for best practices, find a technology rep to ask questions of, or set aside some time to practice old skills if you have some downtime.
At Metric Theory, we’re firm believers in 360 degree feedback, so hopefully you also have some recommendations and strengths coming from a different organization that you can utilize. Maybe you’ve seen a lot of success with a particular script you haven’t seen used, or found a great work organization tool for large teams that you think your new office could benefit from – don’t be afraid to highlight your strengths too!
Hopefully these tricks set you up for success in your new role in today’s remote work world!